Broken iPhone Camera? Common Causes and Fixes

iphone camera

There’s nothing more frustrating than an iPhone that doesn’t function properly. Especially when you’re having issues with your iPhone camera.

The good news is there are common causes of a broken iPhone camera and some fixes you can try before going to the Apple Store. Keep reading to learn more about what could be wrong with your iPhone camera.

iPhone Camera Is Black

If you see a black screen every time you try to take a photo, try the following.

First, double check that nothing is blocking your camera lens. There’s a chance you put your case on incorrectly or maybe there’s some debris stuck in your camera hole.

Next, close your camera app, and try launching the camera app again. If your camera is still black, then try restarting your phone, and launch your camera again.

Then try to switch back and forth between the rear and front camera. See if there’s a black screen on both. If only one side frame is black, then it might be time to take your phone’s camera to the Apple Store.

Camera Is Blurry And/Or Can’t Focus

If all of your pictures are out of focus or blurry, the first thing you should do is make sure your camera lens is clean. If you see a smudge, don’t use your fingers (which can make it worse with the oil from your fingers). Instead, use a microfiber cloth.

If you notice any debris or dirt inside the glass, then you’ll need to take your phone to an Apple Store. If your phone has an optical image stabilizer, such as an iPhone 6s Plus, iPhone 7, 7 Plus, iPhone 8, 8 Plus, and iPhone X, then your metallic case or magnetic lens accessories might be interfering with your phone.

With the accessories off, try taking a photo again and see if that helps the focus of your pictures. Also, make sure you’re taking pictures with a steady hand when you’re tapping the shutter button or pressing the volume up button.

If you’re still having a hard time with the stability of your shots, you might want to look into a mount or mobile tripod.

Flash Isn’t Working

While photos tend to look best without a flash, sometimes you might need more light to perfectly capture that shot. If your flash isn’t working, here are some other things you can try.

Test your phone’s LED flash by turning on your flashlight (you can access this from the Control Center). If your flashlight isn’t turning on, then you will need to contact Apple Support.

Make sure your flash setting is set to how you want it (either Auto, On or Off). You can check your flash setting but hitting the lightning bolt icon on the upper left of your screen.

You also want to make sure that you’re not using your flash in an extended video or in a hot environment. In these cases, you’ll see a flash is a disabled notice, which will stay up until your phone cools down.

Flipped Photos

This can happen a lot with horizontal photos. When you upload these photos, they might flip vertically, even though you shot these images horizontally. This tends to happen if you take photos with the volume buttons on the top of your phone, especially if you find hitting the volume up button is easier to access than the shutter.

If your photos are flipping, try to take horizontal photos with your volume buttons pointing down. You also can edit the photos on your phone, making sure they’re in the direction you want before you transfer the photos. You can also modify your photos on your computer with a photo editing program.

There are also third-party apps like Camera+ which can recode your images so you always have the proper orientation. Keep in mind that camera replacement apps, while powerful, take longer to launch than your phone’s camera.

Can’t Find Your Camera Or It Freezes

If you’re struggling to find your camera app on your iPhone’s home screen, or if your camera freezes when you switch between cameras, it could have something to do with your restriction settings.

You’ll want to go to your settings, select “general” and then “restrictions”. You’ll then be asked to put in your passcode, and here you can check to make sure the toggle for your camera is on, or green. Now you should be able to find your camera app easily on your home screen.

General iPhone Camera Software Fixes

If your camera is still not working, you might want to try these general troubleshooting techniques before hauling it to the Apple Store. These steps usually fix any camera troubles that could arise.

First, try to force quit your app, and try relaunching. Next, restart your device, and try launching your camera app again. If that doesn’t work, then go into your settings, select “general”, then “reset”, then “reset all settings”.

If all of these fixes don’t work, then you will want to restore your device or set it as a new device. But use this only as a last resort, and it should get rid of any software issues with your camera.

General iPhone Camera Hardware Fixes

The last thing you can try is fixing your camera’s hardware. The first thing you’ll want to do is double check that your camera lens isn’t being blocked by a sticker, your case, or anything else.

Next, check to make sure there aren’t any debris, dirt or smudges on your camera lens. You can easily wipe away any dirt or smudges with a microfiber cloth. If you have any debris or dirt under your camera lens, then you will have to take your phone to the Apple Store to get that properly removed.

Fix Your iPhone Camera Today

If you tried all of these troubleshooting options we suggested and your iPhone camera still isn’t working, then you’ll have to go to the Apple Store. Make sure you try all of these fixes first, as it can save you a lot of time and money.

For more tech tips and iPhone accessories, contact us today!

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